Shipping Policy

Shipping Policy

Order Processing

We will process your order within 48 hours. Any messages regarding your order will be communicated via email.

Shipping Cost & Time

We offer free shipping on all orders from Wells Energy. Products are shipped from our warehouse in China.

Once you place an order, you can expect delivery within 10-15 business days. A tracking email will be sent so you can monitor your shipment.

Shipping Methods

Orders containing both a solar panel and a portable power station may be shipped in separate packages for safety and convenience.

Delivery Address

It is essential to provide a complete and correct address. We cannot change your shipping address once your order is prepared or shipped.

If a package is returned due to an incomplete or incorrect address, we will contact you for correction. The package will be re-shipped with an additional shipping fee.

Please provide a daytime telephone number for every order. If a package is returned as undeliverable, contact our customer service to arrange reshipment.

Shipping Areas

We ship worldwide from China. Delivery times may vary depending on your location, typically within 10-15 business days for most countries.

For any questions regarding shipping, please contact us at wellsenergy25@gmail.com.